Privacy Policy

At Big Beautiful Life, trust matters.

We are committed to treating your information with care, respect, and transparency. This policy explains what information we collect, how we use it, and how we work to protect it when you visit our website, register for events, make donations, shop our store, participate in our programs, or connect with us online.

By using our website and digital services, you agree to this Privacy Policy.

When you interact with our website or services, we may collect information such as:

• Your name 
• Email address 
• Mailing address 
• Phone number 
• Donation and purchase details 
• Event registration information 
• Information you provide when contacting us 
• Information related to families and children we support through our programs 

Payment information is processed securely by trusted third-party payment providers. We do not store full payment card details on our servers.

We may also collect basic website usage information, such as pages visited, browser type, and device information, to help improve our website and services.

In some cases, we may reference or share stories, updates, or photos that families or supporters have chosen to make publicly available through social media, public fundraising pages, media coverage, or other public sources. We do so thoughtfully and with respect for the families we serve.

We use information to:

• Process donations and purchases 
• Manage event registrations and participation 
• Deliver support through our programs 
• Communicate updates, newsletters, and important announcements 
• Respond to questions and requests 
• Share stories that help raise awareness for our mission 
• Improve our website, events, and services 
• Support and grow our mission 

We collect only the information needed to serve our community and operate effectively.

Donations, purchases, and event registrations are processed through secure, trusted third-party payment platforms.

These providers handle financial information according to their own privacy and security standards. Big Beautiful Life does not store your full payment information, including your credit card numbers.

We do not sell, rent, or trade personal information.

We may share limited information with trusted service providers who help us operate our website, process payments, send emails, manage registrations, or support our programs. They may only use information as needed to provide those services.

We may share stories, photos, or updates about the families and children we support when:

• Permission has been provided by a parent or legal guardian; 
• Information has been intentionally shared by the family through public-facing platforms or public sources; or 
• Information is shared in a way that protects privacy and avoids unnecessary identifying details. 

We will be thoughtful and respectful with sharing. When in doubt, we will ask permission. 

If a family would like information removed or updated, we encourage them to contact us. We review requests promptly and respectfully.

We may also disclose information if required by law.

If you subscribe to our emails, we may send updates about our work, events, fundraising efforts, and community impact.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Our website may use cookies or similar tools to improve your experience and help us understand how visitors use our site.

This information helps us improve our website and better serve our community.

You can usually control cookie settings through your browser.

We take reasonable steps to protect personal information using secure systems and trusted service providers.

While no online system can guarantee complete security, we work hard to safeguard the information entrusted to us.

Our website may include links to outside websites, including event registration platforms, payment processors, social media pages, sponsors, and community partners.

We are not responsible for the privacy practices of those outside sites and encourage you to review their policies separately.

Protecting children and families is central to our mission.

We do not knowingly collect personal information directly from children through our website without appropriate parent or guardian involvement when required.

When sharing stories, updates, or photos involving children connected to our mission, we strive to do so thoughtfully, respectfully, and in ways consistent with family awareness, public sharing choices, or appropriate consent.

If you believe information involving a child has been shared in error or should be removed, please contact us and we will review the matter promptly.

We may update this Privacy Policy from time to time.

Any updates will be posted here, and continued use of our website means you accept those changes.

If you have questions about this Privacy Policy or how information is handled, please contact us through the contact information listed on our website.

We are always happy to help.